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Ask us to demonstrate our products for you. We’ll gladly give you a quick overview or provide all the technical details you need.

Click below to e-Mail us, or if you prefer, fill in the your contact details and we’ll be in touch shortly.

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IMPORTANT: If you would like us to call you back, please do not forget to include phone number and best time to reach you.

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Corporate Headquarters

4-20 Cachet Woods Court
Markham Ontario
Canada L6C 3G1

Opening Hours (EST/EDT)

  • Mon-Fri

    9:30 am – 5:00 pm

  • Mon-Fri

    9:30 – 17:00


  • Office
    +1 905 477 0987
  • Fax
    +1 905 477 5579


Customer Support

Area Accommodations

Planning to attend a training seminar at our offices? Contact Optima for a complete list of world-class hotels and transportation options. All within easy reach of our location.

Take highway 404 north or south (depending on direction of travel). Exit at 16th Avenue. Turn left. Cachet Woods Court is the first street on the left.

Our offices are right next to Highway 404, and just north of the Toronto-Buttonville Airport (see note below).

UPDATE: As of November 30, 2023, the Toronto-Buttonville Airport is now closed. The area lands will be subject to extensive, years-long re-development efforts. Always check for the latest construction related delays when planning your visit.

Return Process

Please follow our Return Material Authorization (RMA) process to avoid unnecessary delays and refused packages.

Be sure to read all the details about the Optima Refund and Returns Policy before returning an item.

US Service Center

US based customers may also use the following return address when mailing materials back to Optima:

Optima Telecom Inc
793 Center St #365
Lewiston NY 14902