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Ask us to demonstrate our products for you. We’ll gladly give you a quick overview or provide all the technical details you need.

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Corporate Headquarters

4-20 Cachet Woods Court
Markham Ontario
Canada L6C 3G1

Opening Hours (EST/EDT)

  • Mon-Fri

    9:30 am – 5:00 pm

  • Mon-Fri

    9:30 – 17:00


  • Office
    +1 905 477 0987
  • Fax
    +1 905 477 5579


Customer Support

Area Accommodations

Planning to attend a training seminar at our offices? Contact Optima for a complete list of world-class hotels and transportation options. All within easy reach of our location.

Take highway 404 north or south (depending on direction of travel). Exit at 16th Avenue. Turn left. Cachet Woods Court is the first street on the left.

Our offices are right next to Highway 404 and across from Toronto-Buttonville Airport.

US Service Center

US based customers may also use the following return address when shipping materials back to Optima:

Optima Telecom Inc
793 Center St #801
Lewiston NY 14902

RMA Process

To avoid unnecessary delays and refused packages: contact Optima Support to first obtain a valid Return Material Authorization (RMA) number before sending/shipping any material back to us.