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Stay Informed. Stay Ahead: A Deep Dive into the Optima NMSight App V1.2

Optima is proud to announce the availability of the NMSight App V1.2  release. In today’s fast-paced networking environment, being tied to a desktop is no longer an option. You need to identify and resolve issues the moment they arise, whether you are commuting, traveling, or simply away from your desk.

Enter Optima NMSight, our latest mobile solution designed to bring the full power of the Optima Network Management System (NMS) directly to your smartphone.
 
Built on a modern stack featuring Vue 3 and AG Grid, NMSight delivers a seamless, high-performance monitoring experience on even the smallest screens.
 
Let’s take a look under the hood at how NMSight keeps you in control of your network.

1. Network Status: Your Global Command Center

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The application’s Home screen is your first line of defense. It provides an instant high-level overview of your entire network’s health.
  • Severity Summary Bar: Get real-time counts for Total, Normal, FAIL, CRI, MAJ, MIN, WARN, and INFO statuses.
  • Device Heatmap: A dynamic grid that uses color-coded tiles to represent device health.
  • Interactive Zoom: Use the four zoom levels to switch from a high-level “bird’s eye” view to detailed device cards.

PRO TIP: Double-click any severity count on the summary cards to jump directly to the Events page, pre-filtered for that specific status.

Zooming In

The Optima NMSight app utilizes an interactive device heatmap with four distinct zoom levels to provide varying degrees of network visibility, ranging from a high-level “bird’s eye” view to detailed device-specific data.

Zoom Level 1: Global Heatmap (Zoomed Out)

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This most condensed view presents the network as a dense grid of color-coded tiles.
  • Visual Representation: Each tile represents a single device.
  • Color Coding: Tiles are colored based on current health status (e.g., green for normal, orange for major alarms, red for failures, and grey for unknown or un-monitored).
  • Purpose: It allows administrators to instantly spot broad patterns or regional outages across a high volume of devices at a single glance.

Zoom Level 2: Status & Icons

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As you begin to zoom in, the tiles expand to provide basic categorical information.
  • Status Icons: Each tile now displays specific icons, such as a router icon or a wrench tool icon, to indicate the type of device or its current mode:
    • Connectivity (Ping) Status: This icon tracks whether a device is actively responding to network requests. It displays a percentage representing the “uptime” or success rate based on the continuous PING progression.
    • Operational Mode: This icon identifies the current functional state of the device. A router symbol indicates the device is active and live on the network, while a tools symbol (wrench and hammer) signals that the device has been switched to maintenance mode.
  • Severity Text: The tiles include a text label for the highest active severity level (e.g., “INFO”).

PRO TIP: Almost all list entries and tiles support drill-down. This feature allows the user to uncover further information, or narrow the focus of the current search using a single click!

Zoom Level 3: Device Identification

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This mid-range view adds critical identification data to the visual status.
  • Device Labels: Tiles now display the user specified device name (e.g., “T:LAN_4049” or “10.0.8.253”).
  • Timestamp Data: Each tile includes a precise date and time stamp indicating when the last significant status change occurred.
  • Health Metrics: The percentage indicators and connectivity icons remain visible, providing a mix of identification and performance data.

Zoom Level 4: Full Device Details (Zoomed In)

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The most detailed view transforms the tiles into comprehensive information cards.
  • Severity Breakdowns: Each card displays a full list of alarm severities (FAIL, CRI, MAJ, MIN, WARN, INFO) with a numerical count for each, allowing you to see exactly how many events of each type are active on that specific device.
  • Real-Time Status: The cards prominently feature ping rings and availability percentages to verify active connectivity.
  • Interactive Navigation: From this view, double-clicking any severity count will jump the user directly to a pre-filtered Events page for that specific device and severity level.  

2. Active Alarms & Events: Actionable Intelligence

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When the heatmap alerts you to an issue, NMSight provides deep, actionable control through its event management system to help you focus on what matters most.

  • Active Alarms: View a live, auto-refreshing list (every 30 seconds) of all current network issues.
  • Bulk Actions: Select multiple rows to perform bulk ACK (Acknowledge), Clear, or Delete actions.
  • Drill-Down Details: Click any row to open a detailed dialog containing IO points, event descriptions, and user notes:
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  • Custom Audit Trail: A key feature of the NMSight app is the ability to maintain a custom audit trail by adding notes to individual events. This functionality allows administrators to record critical situational facts, log specific troubleshooting actions already performed, or jot down pending tasks that still need to be assigned. These persistent notes ensure that every team member has the context needed to resolve issues efficiently, directly from their mobile device.

3. Device Status & History: Historical Context

Understanding an issue often requires looking at the past. The Device Status and History pages provide the “long view” of your hardware performance.
  • Last Event On Record: Monitor event severity and timestamp of latest event received from each device.
  • Infinite Scroll: The Devices, the Events and History pages use AG Grid’s infinite scroll, allowing you to browse through massive datasets without lag.
  • Export to CSV: Need to share data for a report? Export your filtered history directly to a CSV file from the column header menu.

4. Advanced Filtering, Sorting & Customization

NMSight is designed to adapt to your workflow, not the other way around.
  • Security First: The app features a session timeout guard that automatically redirects to the login page to keep your network data secure.
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  • Dynamic Filtering: Filter by specific dates, durations, severity ranges, locations, or custom groups.
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  • Flexible Sorting: The Optima NMSight app also provides advanced sorting and column customization options to ensure you can organize large datasets effectively on a mobile screen. These settings are accessible via the Sort/Columns Dialog and are tailored to your specific workflow.
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Advanced Sorting Capabilities

Beyond simply viewing data, you can apply multi-layered sorting to identify trends or urgent issues.
  • Primary Sort Field: You can sort by any available data field, including Severity, Date/Time Logged, Device, Location, or Condition.
  • Directional Control: Every field supports both ASC (Ascending) and DESC (Descending) sorting, indicated by arrow icons (e.g., a downward arrow for the newest logs first).
  • Sort-by-Severity: This is particularly useful for instantly pushing critical failures (FAIL or CRI) to the top of your list.
The sort dialog offers a comprehensive list of fields to help you organize your network logs:
    • Log Details: Severity, Date/Time Logged, and Date/Time ACKed.
    • Hardware Info: Device name/IP, Location, and IO/IO Type.
    • Contextual Data: Description, Event Description, Condition, User, ID, and custom Notes.

Customizable View & Column Persistence

NMSight allows you to precisely control which data points are visible and how they are ordered.
  • Visibility Toggles: Using the eye icon and checkboxes, you can show or hide specific columns to declutter your view.
  • State Persistence: The app intelligently remembers your preferred column widths, visibility settings, and display order for each page individually, so you don’t have to reconfigure them every time you log in.
  • Drag-to-Reorder: Columns can be dragged into a new order to prioritize the most critical information on your screen.

5. About: System Information & Licensing

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The About page serves as a critical reference point for users who need to verify their system’s technical specifications and compatibility while on the go.

Accessible without authentication alongside the Login page, it provides a comprehensive breakdown of the current software stack. Users can find specific versioning information for NMSight, the core NMS Version, and supporting background processes such as the Task Scheduler, Event Daemon, and DB Schema.

Beyond core versioning, this page details the specific licensing parameters governing the local environment. Key details such as who the license was issued to, the serial number, and the NMS Maintenance Period are clearly displayed.

Most importantly for administrators managing expanding networks, the page prominently lists the Device Node Limit, allowing users to instantly check their capacity for adding new hardware to the system.

Experience the Future of NMS

With real-time alerts, cross-page drill-downs, and a powerful heatmap, NMSight ensures you are never out of touch with your network’s performance:

Event Detail Dialog

By clicking any row within the Active Alarms or Events pages, you trigger a comprehensive Event Detail Dialog.

This focused view provides essential context, such as the specific IO point, event description, and current state, while allowing you to perform immediate actions like acknowledging or unacknowledging (ACK or UNACK) an alarm.

Importantly, this is where you can maintain a custom audit trail by adding or editing notes, ensuring that troubleshooting steps or situational facts are recorded directly against the event.

Bulk Actions

For handling larger network incidents, the app supports efficient Bulk Actions through multi-select checkboxes.

This allows administrators to select multiple rows simultaneously to perform mass operations, including bulk Set ACK, Clear ACK, or even Delete for resolved entries.

If you need to share data or perform external analysis, this multi-select feature also powers the Export to Excel (CSV) function.

It quickly generates a report based on your currently selected and filtered events.

Notify Flow

The Notify Flow is particularly sophisticated, designed to keep your broader team in the loop while you are on the move.

After selecting an event and initiating a notification, the contacts list is  pre-populated from the device configured recipient list. You can then send with notes, appending your own insights or instructions to the automated alert.

The process concludes with a result summary dialog, confirming that the communication was successfully dispatched, thus bridging the gap between field identification and team-wide resolution.

Ready to transform your network management experience?

Contact Optima today to learn how to deploy NMSight in your environment.

Stay Informed. Stay Ahead.

Ralf Doewich

Optima Tele.com, Inc.

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